Need help to find work?

Sometimes we need a hand to find a job. Did you know there are organisations in the City of Logan here to help you? We’ve compiled a few suggestions below, to make it easier for you to find the support you need.

COVID-19: Support for jobseekers

Jobs Finder Queensland

Helping Queenslanders whose employment has been impacted by COVID-19 to connect with jobs through a network of over 200 recruitment agencies

Jobs Hub
Assistance for jobseekers, including matching to in-demand jobs

TAFE Queensland online course (free)
Free education and training courses for individuals and businesses

Skills Focus Queensland training hub
A free online library of courses to help you get job ready if your employment has been impacted by COVID-19

Finding a job


Salvation Army Employment Plus Transition to Work
Unit 3, 109 Grand Plaza Drive, Browns Plains
0476 816 798
For: Supporting young people 15-21yo in employment and education.

Access Community Employment Service
2 Carmody St, Logan Central, (07) 3412 9999
The Yarrabilba Jobs Exchange, Shaw St Oval, Shaw St, Yarrabilba
For: Anyone over 15 needing help to find a job.

Programs also include:

  • Skilling Queenslanders for Work: skilling eligible jobseekers in hospitality, tourism, business administration, conservation and land management, and construction
  • The Yarrabilba Jobs Exchange: helping provide access to quality training, skills and employment opportunities for local residents in the developing community of Yarrabilba.

1 Helen St, Hillcrest
(07) 3800 1588
For: People who need up-skilling to enter or return to work, and those who need help to find their way into the workforce. Includes ParentsNext, a program to help parents of children aged six months to five years to prepare to re-enter the workforce.

Mission Australia Employment Services
91 Wembley Rd, Woodridge
1800 791 731
For: People who have experienced barriers to employment (educational, personal or health-related).
Also: Offers ParentsNext, a program to help parents of children aged six months to five years to prepare to re-enter the workforce.

47 Mary St Kingston
(07) 3808 8800
For: Eligible young jobseekers


Advanced Personnel Management
Unit 3, 3 Main St, Beenleigh
(07) 3386 1663
For: All jobseekers, including mature job seekers, young job seekers about to leave school, Indigenous Australian and skilled migrants.

Concept Engineering
Unit 1, 1 Parramatta Rd, Underwood
(07) 3489 0100
For: Fitters, electricians, mechanics, stores/warehousing, electrical spotting, boilermaker/welders, plant operators, overhead line workers.

Procare Australia 10D, 20 Main Rd, Beenleigh
(07) 3807 2833
For: Professionals in the nursing, aged care, hospitals and allied health, and community and social care sectors.

Protech Working Recruitment
3466 Pacific Hwy, Springwood
1800 477 683
For: People looking for work in manufacturing, civil, asphalt and construction sectors.

Voltage Recruitment Australia
Suit 5, Unit 7, 3952 Pacific Hwy, Loganholme
1300 944 665
For: People looking for jobs in the trade and electrical sectors (executive and operational positions).

Have you been made redundant?
Retrenched workers who would like information about the support available to them can call the Employment Services Information Line:
Phone: 13 62 68
Find out more:

If you receive Centrelink benefits (jobactive providers)

jobactive providers are funded by the Australian Government to provide services to people receiving an income support payment. (To see if you’re eligible, go to:

The following service providers connect eligible job seekers with employers, free of charge.




  • HELP Enterprises: Jimboomba Community Centre, 18-22 Honora St – 0405 237 864



Support for people with a disability

Disability Employment Services is funded by the Australian Government to support people with a disability looking for work. There are a number of providers in the City of Logan, listed below by location. You can do your own search at and




  • CIM Employment: Sports House – Logan Metro Insports, 357 Browns Plains Rd, 1300 133 758


  • Help Enterprises: Jimboomba Sleep & Health Clinic, Jimboomba Shopping Centre, 32 Mount Lindesay Hwy, (07) 5540 3636
  • CoAct – Workways: 11B/133-145 Brisbane Street, (07) 5646 2202



Other support

Youth support

The Australian Government offers a range of programs to help young people find work.

Work for the Dole

Work for the Dole places job seekers in activities where they can gain skills and experience that give back to the community and help them find a job. It’s a way to learn skills that increase your chances of securing ongoing paid work.
Find out more:

Preparing to apply

Most employers with a job vacancy will ask you to send them information about yourself, as a first step in determining if you’re suitable for the vacant role. Usually this involves preparing a cover letter and a resume.

Cover letter

Your cover letter is your first chance to make a good impression. The aim is to introduce yourself and explain why you’re suitable for the role, prompting the employer to then read your resume for more details – and then hopefully invite you for an interview.


  • Include the date, your name and contact details clearly at the top of your cover letter.
  • Address it ‘Attention to:’ and include either the contact person named in the job ad or (if no name is provided) to the employer/agency advertising the job (e.g. Logan City Council).
  • Start your letter with ‘I am applying for the [name of position] job advertised in/on [the website/publication you saw the ad]. If available, include the date the ad was posted.
  • Use the letter to provide a short summary of your skills and experience. Again, the aim is to show the employer you’re right for the job.
  • Use good spelling and grammar. If possible have someone else read it before you hit send.


Your resume is a summary of your career objectives, skills, education and experience. It’s the document that has the most influence on an employer’s decision to interview you. Whatever you say in your cover letter has to be backed up by your actual job experience and qualifications listed in your resume.

It’s fine to adapt your resume to suit the job you’re going for, emphasising your experience and skills relevant for that particularly job. It’s critical, though, to always be honest about your skills and experience and to not ‘oversell’ yourself. If you get the job, you need to be able to do it!


  • Include your name and contact details clearly at the top of your resume.
  • Include a statement that summarises your skills and experience, also including your availability (do you have to give notice at your current job?) and your mode of transport (do you have you own car, a current driver’s licence? etc.).
  • List your qualifications and certificates, including where they were obtained and the year.
  • List your employment experience – starting with your most recent job and working backwards. For each job, include the name of the employer, your job title, the years/months you were there, your achievements and your responsibilities in that role.
  • List any volunteering and/or other relevant work experience.
  • List any other ‘Personal attributes/life experiences’ that may be relevant to show your capacity to do the job and make a positive contribution to the workplace.
  • If possible, include the names and contact details of your referees. Make sure they are current, and are aware they may be contacted (this generally will only happen after interview, if you are the preferred candidate).

Key selection criteria (most common for government jobs)

Key selection criteria are used to give employers more detailed insight into whether or not you have the correct skills and experience to do the job advertised. It’s also your chance to promote yourself and your achievements. (If there is no mention of selection criteria in a job ad, you don’t need to worry about this step.) Key selection criteria are most often used by government employers, but many recruitment agencies and some larger corporate employers also use them.


  • Your responses to selection criteria should be in a document separate to your resume.
  • Make sure you clearly state your name at the top of the page, as well as the job title (and any reference number).
  • Write each selection criteria in bold, and then (under each one), provide an example of how you have demonstrated that skill/attribute in a past/current role. This makes it easy for the employer/recruiter to see exactly which criteria you are responding to.
  • When responding, consider the following (known as the STAR Method):
    • SITUATION: Describe the situation/work environment you were in.
    • TASK: What did you need to do to deal with the situation?
    • ACTION: What did you do? What was your specific role?
    • RESULT: What was the outcome? What did you learn?
  • Some employers will direct you to respond to selection criteria in your cover letter only. Read the job ad carefully to see which format is required.

Preparing for an interview

If you’re invited for an interview, it means the employer thinks you’re a genuine candidate for the advertised role. You’ve made it through the first recruitment phase and impressed them enough that they want to meet you and find out more about your skills, experience and personal attributes. Generally, you’ll be one of a number of people being interviewed for a single position.

Be prepared

  • Do your research: make sure you know the basic facts about the job and the employer (especially understanding exactly what it is they do).
  • Be neat and presentable. If the job is office-based, dress appropriately. If it is outdoors or warehouse/factory-based, dress in smart, clean clothes.
  • Make sure you know the address of the company and where you need to go for your interview.
  • Allow enough time to get there: being late does not create a good impression!
  • Plan to arrive 10 minutes early so you can settle yourself before your interview.
  • Bring a copy of your resume, cover letter (and selection criteria if relevant), as the interviewers may refer to them.
  • Turn off your mobile phone before going into the interview.
  • Shake hands with your interviewer/s and make eye contact.
  • Take your time when responding to questions. It’s okay to ask for a question to be repeated. It’s also okay to take a moment to think about a response before you start speaking.
  • Prepare a question for the interview panel, as you will most likely be asked if there is anything you would like to know about the job. Use this opportunity to show your genuine interest in the role, the business and the work environment.
  • Try to relax!
  • Be yourself.

What sort of questions to expect

During the interview, you will likely be asked questions that give you an opportunity to show how your skills and experience are relevant to the vacant job. You will also be asked general questions that enable you to talk a little about yourself and your personal strengths.

  • Tell us a little bit about yourself? (This is about your work history).
  • What attracted you to apply for this job? (What is your motivation in applying?)
  • What are your strengths? (What are you best at, particularly in a work context?)
  • What are your areas for improvement? (This is a chance to show your interest in learning/career progression.)
  • What are your goals? Where do you see yourself in five years? (This is a chance to show you are motivated and interested in career progression)
  • Can you provide an example of a time when you… (These types of questions will relate to the responsibilities and requirements of the job.)
  • When can you start?
  • Do you have any questions for us?

Training opportunities

To find out information on career choices and how to get the skills you need for your next job, go to Here are some local options to get you started.


All Trades Queensland – Shailer Park
Australia’s largest commercial employer of apprentices and trainees.

  • 37-43 Commercial Rd, Shailer Park
  • 13 18 30

Busy at Work
A not-for-profit organisation providing apprenticeship, employment and community programs. Apprenticeship Network Provider (funded by the Australian Government)

GetSkilled Aus
Provides training including high risk work, forklift, confined space, first aid, White Card, working at heights, scaffold.>

A not-for-profit organisation supporting apprentices, trainees, jobseekers and students.
Apprenticeship Network Provider (funded by Australian Government).

  • Suites 7&8, 3950 Pacific Hwy, Loganholme
  • (07) 3387 0600


Transport, logistics (including warehousing, forklift driving)

One Stop Training
Licence training specialists for forklift, order picker, boom lift, scissor lift and more since 2008. Government funded training pathway advice. Certificate III in Logistics, Warehousing, Process Manufacturing. Community focused and driven.

Barclay Thomas Training Group - Loganholme
Providing forklift training and licensing.

Blueprint Employment & Training
A not-for-profit RTO specialising in training in warehousing operations, logistics and load shifting, including forklift training and licensing.

Site Skills Training
Day and night facility offering training in confined space, work at heights and courses leading to high-risk licences in forklift, elevated platform work, dogging, rigging and scaffolding.


One Stop Training
Disadvantaged Learner Program development and delivery in partnership not-for-profit organisations. SkillsPacks include Certificate I in Construction and a selection of plant and machinery licence courses for maximum employability and success. Community focused and driven.

AQ Training
Courses include construction and earthmoving (as well as hospitality and horticulture).

Step Into Training Services
Courses include construction, warehousing and hospitality.

  • 4B/21 Mayes Ave, Logan Central
  • 1300 467 487
Personal and aged care / early childhood education

Australian Institute of Early Childhood Studies
Online early childhood courses specific to the child care industry.

  • 56 Commercial Dr, Shailer Park
  • (07) 3801 3962

Career Keys
A not-for-profit organisation providing training in aged care, community and education.

Kirana Colleges
Offers qualifications in aged care, early childhood education and care, community services, warehousing and transport, disability, information technology, business and management, and retail.

TLC Training Solutions
Courses include early childhood education and care.

Self employment

Starting your own business

Logan City Council provides free and low cost business support services for Logan-based business owners needing assistance to establish, sustain and grow their businesses.

Business Queensland provides important information on what you need to know before you start your own business:

New Enterprise Incentive Scheme (NEIS)

The NEIS supports eligible jobseekers to set-up and run their own small business. It’s open to people 18 years or older who work less than 15 hours per week.

NEIS providers in Logan


A great way to gain job-relevant skills and experience is to volunteer for not-for-profit organisations and community-based government programs. Volunteering is also a rewarding way to be involved in community life. There are many opportunities for volunteering in Logan.

Volunteering with Logan City Council

Council runs volunteering programs through its cultural and environmental programs. Find out more:

Other places to find volunteering opportunities in Logan:

New Enterprise Incentive Scheme (NEIS)

The NEIS supports eligible jobseekers to set-up and run their own small business. It’s open to people 18 years or older who work less than 15 hours per week.

NEIS providers in Logan

Online resources

As well as the information you’ll find here at the Logan Jobs Resource Hub on gaining employment, you can also find helpful information from the Queensland Government and Australian Government:


There are regular events – such as expos, conventions and trade shows – in Logan to help connect jobseekers to local employers. Find out what events are coming soon: